The Futility Of Culture Change Through Exhortation

Here’s something that often comes up in discussion with Cyclists (note the capital “C”):

It’s the bloody drivers on the bloody roads.

The trouble is that a lot of Proper Cyclists see this as purely a problem with the drivers - if only drivers would change their attitudes, the roads would be a lot safer and they’d also feel a lot safer, so non-cyclists (with a little bit of training - of course, for their own safety) would flock to join us. Before long, we’d see the revolution in cycling numbers - perhaps getting as high as 5% or maybe even 6% of all road users.

I’m being facetious of course. And yes, I am quite regularly one of those Proper Cyclists. And many drivers are courtesy and careful driving personified.

The problem is that most drivers at some time or other are just scary to be around. Apparently, over two thirds of them will use the phone while driving at some point; the speed limits are seen as rules rather than laws; they drive while tired . . . or drunk; they have a myriad of distractions inside the car; they don’t have a clear view of the hazards around them, but carry on regardless; are sometimes just plain careless; and yes, a very small minority are just impatientaggressive morons who have no problem picking on other road users from the safety of a couple of tons of armour.

Supposedly, all we have to do to make the roads attractive to the 98% of the population who don’t ride bikes on a regular basis, is to change the behaviour of these drivers. Yeah. Like that’s going to happen by just asking drivers nicely to pay a lot more attention, and curb any aggressive tendencies they may have.

The problem we have here is that the road culture in the UK has evolved into one where might is right - it’s nature red in tooth and claw - a phrase which Tennyson coined in his Canto 56 to highlight the dichotomy between a beneficent, loving creator and the observed brutality of nature. Richard Dawkins uses the same phrase in The Selfish Gene to express the reality of natural selection & evolution.

In the UK, the only species that can survive and prosper on our roads is the motorist. Perfectly suited to the environment that successive governments’ transport policies have created over the last sixty or so years, they know their place at the top of the food chain, and will brook no opposition.

This is the culture on our roads.

Culture - “the way we do things around here” - is something that’s notoriously difficult to change. Many organisations put a whole lot of effort into culture change, and often with dubious success. But it can be done.

Culture is a many-layered thing - behaviour is influenced by beliefs of the individual actors (i.e. the drivers themselves), which is influenced by the values of the people running the system - in this case the Department for Transport and your local council. Drivers interpret these values through the artefacts of the system - the road and town layouts and their relative prioritisation of people, bikes, cars, busses, HGVs, and the rest.

So if you want to tame the car and have people driving courteously and conscientiously around people on bikes who’re sharing the road, then you have to change the road itself. Only by changing the physical infrastructure to make clear that a soft and squishy person on a bike is valued above a driver’s paintwork or a few seconds their time will you succeed.

The argument often trotted out by Proper Cyclists to counter this is . . .

Behaviour can be changed without having to do all this messy mucking about with “infrastructure”. If you want to see an example of this being done, just look at recycling.

Fifteen years ago, only the yoghurt-knitting sandal-wearers bothered with it. They were happy to walk around the broken glass-strewn bottle bank in the dark corner of the supermarket car park, and faff on with separating their green, brown and clear glass. They didn’t mind the occasional cut from a tin can.

But now we all recycle. A few leaflets from the council was all it took to change the behaviour of virtually the entire nation.

When I first heard this, I was quite taken in. Then I realised that if I’d invested in the infrastructure that modern recycling uses to encourage our current behaviour, I’d probably be a rich man today.

I can’t speak for where you live, but every house in North Tyneside has one of these. It makes recycling convenient (they come and collect it), safe (no more dark corners of car parks in which to catch tetanus)  and quick (just chuck it in the grey bin).

If only we had the infrastructure to do the same for cycling.

Filed under: Bike Culture

Tags: , , ,

7 Responses to “ The Futility Of Culture Change Through Exhortation ”

  1. Kim on July 25, 2011 at 10:15 pm

    Don’t be to quick to dismiss the call for change in driver behaviour, just think who has the most to gain? Which groups have highest death and injury rates per Km travelled? Well the most at risk are motorcyclists, OK, so they are the least likely to change. Then there the occupants of cars (it is not drivers that are effected), then come the cyclists and pedestrians. These last last two groups have about the same level of risk as each other. They feel the most vulnerable as they are the least likely to inflict harm on themselves (and others) and so are given the least physical protection.

    This is not say that infrastructure isn’t important, it is, if we want people to feel as safe cycling as they do walking. We need to change drive behaviour to bring down not just the overall death rate, but also the rate of pedestrian deaths on the pavements (separated infrastructure) which is currently running at about 80 a year.

    We should be prioritising walking and cycling over motor traffic, for the good of everyone!

  2. KarlOnSea on July 25, 2011 at 10:33 pm

    Absolutely true - changes in driver behaviour will only come about when the infrastructure (which in large part means roads - not necessarily segregated infrastructure) is changed to prioritise people over motor traffic.

  3. Andy in Germany on July 26, 2011 at 7:19 am

    I think you’ve hit the nail on the head: governments have pandered to motorists at the expence of everyone else (and if you think about it, improving facilities for private motor vehicles can only be done at the expense of everyone else) that drivers see the road as ‘theirs’ and anyone else is a usurper of their rights.
    And recycling is as good example. Where we used to live you paid for rubbish in your bin by the kilo, or took it to be recycled in a local tip on Saturday. That changed people’s behaviour prety fast…

  4. Magicroundabout on July 27, 2011 at 8:18 am

    I also think we need to make it inconvenient to do the thing that we don’t want people to do. So with the recycling analogy…that’s only really happened because landfill taxes make the councils’ investment in the recycling financially attractive. They then also force our hands with wheelie bins and fortnightly collections…we must reduce our non-recycled waste or it won’t be collected.

    The problem with this is that it’s painful. Remember all the fuss about fortnightly collections and how it would make us overrun with vermin and we’d have to wade through huge piles of rubbish? Where’s all that fuss now?

    Yes, it caused a little pain in the short term, but the nation got over it, changed their behaviour, and we’re in a better place as a result.

    Petrol prices are helping, and congestion is its own deterrant, but I think we need to make urban driving as awkward, slow and difficult as possible to make people consider “How else can I get around”?

    And we may need to start with the councils…taxes on parking spaces perhaps?

    People won’t like it at first, but if driving is difficult and expensive, and if the councils’ hands are forced to make it so, then we will end up in a better place!

  5. dr2chase on July 31, 2011 at 2:32 pm

    Garbage collection every 14 days? Is that widespread? Because here across the Atlantic, “everyone knows” that would lead to All Sorts of Problems, so it would be useful to have an example demonstrating that the conventional wisdom is wrong (again).

    I am not quite sure about the “culture change” thing. Exhortation surely fails. Vehicular cycling surely fails. Lack of parking and really terrible traffic seems to help, so does high gas prices. I think the health numbers have some traction — the 39% number from Danish research ( http://archinte.ama-assn.org/cgi/content/full/160/11/1621 ) seems like a real poke in the eye, and that’s a large study to ignore (30k subjects, ages 20-93, 14.5 year mean follow-up time ). It’s an obvious inference that the difference between commuting by bicycle and recreational exercise, is that one gets done more faithfully and regularly.

  6. Speedlinking 2 August 2011 | Treadly and Me on August 1, 2011 at 5:04 pm

    [...] KarlOnSea on the futility of culture change through exhortation: [...]

  7. John the Monkey on August 8, 2011 at 2:29 pm

    Drink driving? Culture change almost entirely driven by education and enforcement of stringent laws.

    Seat Belts? Same again, with an infrastructural component of requiring the belts to be fitted in cars.

    I don’t really see why there’s so much of a focus on one side of the education, engineering, enforcment triangle here - the other sides are needed too, and have been neglected in the UK as much as the engineering side you’re favouring.

Real Time Analytics